Retail Operations Manager

Cube Partnership

The Role

JOB TITLE: Retail Operations Manager

REPORTING TO: Retail Director

LOCATION: West Midlands

Due to Cube Partnership’s rapid growth, an opportunity has arisen to work within our event retail team. The successful candidate will assist with the retail operations for the group’s numerous accounts. Due to the nature of sporting events, the successful candidate will be required to work some weekends, bank holidays and internationally when required.

As part of a young, fast-growing business, this is an incredibly exciting opportunity to build a project from the ground up, allowing this individual to make their mark on the business. The successful candidate will be expected to establish ways-of-working, relationships, processes and best-practices.

About Cube

Cube International is a young and dynamic group of integrated companies bringing unique, forward-thinking and game-changing concepts to the sports event, sports retail and modular building industries.

The Cube group, a team of professionals with global industry-leading experience, works with some of the world’s most iconic sports brands and events and is widely respected for delivering outstanding solutions, experiences and results.

At Cube, we are fully committed to empowering a team which strives to exceed partner expectations through teamwork, experience, creativity and a positive can-do mentality. We would therefore like to hear from candidates who engage well with others, have exceptional communication skills and thrive in a role where they can materially influence the performance of the business.

About Cube Partnership

Part of the Cube International group, Cube Partnership is an expert sports retail, ecommerce, licensing and merchandise business. The company works with sports organisations, rights holders, teams and events to create exceptional retail, licensing & merchandise experiences for spectators and fans across the globe.

Cube Partnership is inclusive, collaborative and, working in partnership with clients, fully immerses itself into their culture, ensuring that their objectives are at the heart of everything they do.

Why Cube?

We offer a new way of thinking about sports retail. A fresh approach. A commitment to real partnership and collaboration and to delivering the highest level of return for our partners.

Cube’s hugely experienced team of sports retail and licensing professionals work with some of the leading names in the international sporting world, including Birmingham 2022 Commonwealth Games, Rugby League World Cup 2021, Aston Martin Formula One Team, Ospreys Rugby and the Solheim Cup 2023.

We are known for our imaginative approach and creativity, our can-do attitude and determination to get the job done well, and create exceptional retail experiences for our customers’ stakeholders and fans.


  • Work with Retail Director to create customised retail experience for each account
  • Work with each partner to ensure all retail opportunities are explored and executed
  • Coordinate the bump in and out of all permanent and pop-up retail
  • Liaising with account managers, partners and suppliers on retail logistics and maintaining MDS where required
  • Manage critical path for new store opening and manage communication with relevant teams to ensure timely execution and collaboration across all departments
  • Work with 3rd party service providers where required, ensuring the high standard of delivery are met.
  • Liaise and build strong communication channel with merchandising team to assist with product allocation.
  • Collaborate with brand design team for best in class customer experience and optimal operational flow
  • Responsible for compiling venue packs to venue managers.

The Candidate

  • Previous operational experience within a retail environment required
  • Previous experience in pop up, multi venue events
  • Experience operating internationally
  • A self-starter prepared to work on own initiative
  • Ability to work in a young company, building structures and processes through rapid growth
  • Flexible approach to responsibilities and workload. Willing to collaborate with other teams to get the job done
  • A great team-player with a can-do, positive attitude
  • Ability to think strategically but also has the ability to roll their sleeves up and ‘get their hands dirty’
  • Flexible working schedule but weekends and overnights will be required at times
  • Prepared to spend time on-the-road at key event times, including international events.

How To Apply

Interested applicants should send their CV, together with a covering letter, to Cube’s HR Manager Lynn McGrath:

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.