Head of Operations

Cube Management

The Role

JOB TITLE: Head of Operations

REPORTING TO: Managing Director, Cube Management

LOCATION: Cube HQ in Worcester

WORKING WEEK: Typically, Mon – Fri based on 40hr working week, may be a requirement to work weekends during busy periods

Your role as Head of Operations will be to working closely with multiple business functions to ensure that fulfilment/installation of all projects are delivered on time, compliantly and to the highest standards.

You will be responsible for the operation of a new state of the art warehousing facility leading a team of warehouse staff and installation technicians.

About Cube

Cube International is a dynamic group of integrated companies bringing unique, forward-thinking and game-changing concepts to the sports, event, retail, licensing and modular building industries.

The Cube group, a team of professionals with global industry-leading experience, works with some of the world’s most iconic sports brands and events and is widely respected for delivering outstanding solutions, experiences and results.

At Cube, we are fully committed to empowering a team which strives to exceed partner expectations through teamwork, experience, creativity and a positive can-do mentality. We would therefore like to hear from candidates who engage well with others, have exceptional communication skills and thrive in a role where they can materially influence the performance of the business.

About Cube Management

Part of the Cube International group, Cube Management is an established, award-winning, event services business with an industry reputation for operational expertise, client satisfaction and outstanding results. The company is globally recognised, trusted, and has many years of experience in supporting well-known brands and international events. 

The Cube Management team also pride itself on working with localised organisers and charities, bringing its passion, enthusiasm, knowledge and expertise to deliver professional event services and create memorable moments to local communities. 

Inclusive, collaborative and, working in partnership with its clients, Cube Management fully immerses itself into its partners’ culture, ensuring that their objectives are at the heart of everything it does. 

Responsibilities

  • Work hand-in-hand with the project team to create a mutual understanding of the project strategy based on the requirement of the job
  • Conduct in-depth reviews and analysis of all project or contract documents so as to be familiar with every detail and/or requirements 
  • Help project managers and installers in the arrangement and analysis of projects and scheduling of reports on projects 
  • Leading the operations team of Warehouse, Logistics and Supply Chain to deliver to our customer 
  • Oversee projects as they are being carried out to make sure that the work is done according to outlined specifications, and that they also conform with project timetable 
  • Convey project needs from the project manager to the management of the firm. For example, in a case whereby extra funds are needed for the completion of a project, the project manager communicates the situation to the management of the company usually through the Head of Operations
  • Assist in the maintenance, development, and enhancement of the company’s relationship with contractors in a bid to produce strategic partnerships
  • Train and mentor employees in areas of project management and estimating
  • Excellent communication required at all times, including meeting regularly with the Managing Director to ensure the project is compliant to the highest standard
  • Liaise with Senior Leadership Team to evaluate all aspects and needs of operational development, and to ensure they are fully informed of operational objectives, purposes and achievements
  • Ensure operations meet the company’s requirements for quality management, health and safety, legal stipulations, environmental policies, and general duty of care. 

Competency

  • Able to demonstrate the ability to undertake the above responsibilities
  • Good analytical and organisational abilities are of great importance
  • Possess good leadership ability, as well as ability to work as part of a team
  • Ability to read and interpret specifications
  • Ability to be proactive and to foresee events and react appropriately towards them
  • Ability to work and carry out projects within a stipulated time frame or deadline
  • Relevant on-the-job experience in a similar role or in any other construction capacity.

Requirements

  • Substantial experience as Head of Operations, Operations Manager/Director or similar leadership role
  • Experience leading businesses through substantial growth
  • A professional with gravitas who will work closely with the team to develop and accomplish key objectives and deliver against the business strategy
  • Demonstrable experience of driving operational change management to evolve and advance systems and processes
  • Experience with identifying and implementing warehouse and logistics systems/automation
  • An understanding of building regulations and current health & safety legislation
  • Familiarity with all business functions including HR, Finance and IT
  • Knowledge of data analytics and reporting
  • Strong commercial awareness
  • Outstanding communication and negotiation skills
  • Self-motivated with excellent organisational and leadership ability
  • Problem-solving aptitude.

Benefits

  • Performance related annual bonus structure
  • 22 days holiday plus 8 bank holidays
  • Salary sacrifice scheme
  • Comprehensive employee benefits scheme
  • Company pension scheme

How To Apply

Interested applicants should send their CV, together with a covering letter, to Cube’s HR department.
Email: lynn.mcgrath@cubeinternational.co.uk

As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.